How to read a content actions report

In the event that you received a content actions report (the most typical we send) from the MongoDB University team here are som fields you may have questions about:

Field Definitions

The following is a breakdown by definition of each field included in this report:

1. Email: Learner's email address.
2. Panorama Name: Name of the client portal that learner is a part of.
3. Content Type: Type of content (webinar, video, course, etc.).
4. Content Title: Title of the content.
5. Type: Action type values help describe what action triggered the record in the log. Possible values include enrollment, status_change, revoked_access, and certificate_grant.
6. Source: How the action was performed (course start, manager status change, etc.). Possible values are tied to the type of action, listed below.
7. Timestamp: Date and time the action is recorded.

Field Values

The following is a breakdown by definition of each field-value included in this report. The categories are the Type and values below are the Source:

1. If Type equals enrollment:
   • course_purchase: A learner enrolled by purchasing a course (or other piece of content).
   • collection_purchase: A learner enrolled by purchasing a collection.
   • a_la_carte_collection_purchase: A learner enrolled by purchasing an a la carte collection.
   • subscription_purchase: A learner enrolled by purchasing a subscription.
   • subscription_access: A learner enrolled in a content item included in an all access subscription (after purchase) OR a learner enrolled in a content item in a subscription that was manually granted to the user by a manager.
   • registration: A learner enrolled by self-registering for the site.
   • gift-course-purchase: A learner enrolled by redeeming a gift. The course was purchased on behalf of the user as a gift.
   • gift_collection_purchase: A collection was purchased as a gift by another user.
   • manager_created_user: A learner enrolled via a manager invite. Content was given to the user at the same time the user was created.
   • manager_course_enrollment: An existing learner enrolled because an admin manually enrolled them in a course (or other piece of content).
   • manager_bulk_user_creation: A learner enrolled via a bulk invite by a manager. Content was given to the user at the same time the user was created (e.g. similar to a migration).
   • redemption_code: A learner enrolled via a redemption code.
   • gift_redemption_code: A user’s gift course was accessed through a redemption code. Someone purchased a redemption code (e.g. bulk purchase) and this was used by a Learner to access a course.
   • registration_code: User’s access granted upon redeeming a registration code.
   • sso: User enrolled in course through platform’s SSO. If someone signs on from another services through SSO this would be source.
   • learning_path_access: User accesses a class included in their learning path access.
   • client_access: User accesses a course that was included in in their panorama instance.
   • license_access: Course access granted through panorama license status.
   • balance_redemption: Learner redeemed credit balance to purchase and enroll in course. This is a form of currency on Thought Industries for prepayments with bypassing eCommerce.
   • reschedule: If there are multiple sessions and a Learner moves from one session to another; they will show the source in the second one as “reschedule” vs “course purchase".
   • salesforce_provision: User was granted access through Salesforce integration.
   • scorm_connect: User accessed course through SCORM Connect where the set-up is such that we capture data from third party LMS and bring into Thought Industries.
   • public: User accessed a course that was available to the public.
2. If Type equals status_change:
   • course_started: A learner started a course (or other piece of content).
   • course_completed: A learner completed a course (or other piece of content).
   • manager_change_not_started: Manager manually updated user’s course status to "not started".
   • manager_change_completed: Manager manually updated user’s course to “completed”.
   • recertify_learning_path: User completed recertification of a previously completed learning path.
   • manager_grant_started: Manager manually updated user’s course to “started” through bulk import.
   • recertify_course: User completed recertification of a previously completed course.
   • scorm_started: A standalone SCORM file has returned a percent complete, but that percent complete is not 100%.
   • Manager_grant_completed: Manager updated user’s course to “completed” through bulk import.
   • webinar_attended: User attended a standalone webinar (Virtual Instructor Led Training [vILT]) event.
   • manager_change_started: Manager manually updated user’s course to “started”.
   • manager_changed_status: Manager manually changed a user’s status on course or item.
   • manager_grant_not_started: Manager updated user’s course to “not started” through bulk import.
   • enrollment: User enrolled in a course.
3. If Type equals revoked_access:
   • access_expiration: A learner's access was revoked because their access expired.
   • course_deletion: A learner's access was revoked because the course was deleted (by a manager).
   • manager_revoked_access: A learner's access was revoked by a manager.
   • client_revoked_access: A panorama manager or admin removed user’s access.
   • manager_course_enrollment: Manager manually removed course access for a user.
   • sso: User’s access of course removed through SSO.
   • reschedule: A learner switched into a different session of the same course, thus losing access to the one represented by the current row.
   • manager_bulk_user_creation: User’s access was removed based on bulk update by manager.
   • license_deletion: License previously used by the user was deleted.
4. If Type equals certificate_grant:
   • course_completed: Certificate granted upon course completion criteria being met.
   • passed_exam: A learner was granted a certificate by passing an exam (e.g. quiz or test) or completing a survey.
   • manager_grant: A learner was granted a certificate by a manager.
   • api: Certificate granted via API.
   • course_purchase: Certificate granted upon purchase of course. Learner does not need to “do anything” to get certificate except purchase it.
   • collection_purchase: Certificate granted upon purchase of collection or bundle.
   • manager_course_enrollment: Manager enrolled user in course, which granted certificate to user.
   • manager_change_completed: A manager manually updated a user’s status to "completed", which granted certificate to user.